Better Box Office - Helpdesk
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How can we help you?
Frequently Read Articles
My event has been rescheduled, what are my options?
How do I change the name on the booking?
Can I get a refund on my tickets?
My event has been cancelled how do I get a refund?
Where can I find my order number?
What if local restrictions prevent me from travelling to the venue?
Browse All Categories
Further information on how our digital tickets work.
Refunds & Exchanges
Understand our refunds and exchanges policies
Name Changes & Transferring Tickets
How to change a name or transfer tickets
Socially Distanced Events
Information about socially distanced events
Information on how to book easy access & wheelchair tickets
Merch & Catering Ordering
Further information on advance and live ordering